Delivery
Most of our dresses are made to order. Time on handling depends on the following factors.
Time on confirmation
Our customer service team will send you confirmation email within 24 hours after receiving your order. We will start to make your dress as soon as confirming the details with you, e.g. size, measurements, color, style, delivery time, etc.
If we do not receive your reply on the confirmation email, we will start to make your dress as per the style, color and size you ordered within 7 days.
The email might be filtered into your junk box. If it is not in inbox, please check junk box, or contact us.
Time on making dresses
It will take 10 to 45 days to make dresses. Since the dresses are made-to-order, each dress’s tailoring time is based on the complexity of its design and seasonal changes in demand. To ensure you receive your dress on time, please place your order as early as possible to avoid prolonged tailoring time during peak seasons. It might take extra time and cost on custom color or custom desgin.
Time on shipping
You will receive the tracking number of shipping when the dresses are shipped.
If you choose expedited shipping, you will receive the dress within 3 to 5 days after receiving the tracking number.
If you choose standard shipping, you will receive the dress within 12 to 15 days after receiving the tracking number.
When it is the peak season, expedited shipping is recommended. It is around 10 days faster than standard shipping.
Contact Us
If you need the dress in rush or have other request on shipping and delivery, please contact us .